Profile
Enterprise technology professional with over 25 years of experience leading enterprise business applications, data platforms, and digital transformation initiatives across highly regulated global organizations.
Recognized for building trusted partnerships between business and technology teams, driving product strategy, and delivering scalable, high-impact solutions.
Microsoft-certified in Azure Fundamentals and AI Business Professional, proactively preparing for the next generation of AI-enabled enterprise platforms through continuous learning and hands-on exploration of emerging AI technologies.
Core Product & Leadership Capabilities
- Enterprise Architecture & Technology Strategy
- Agile Product Delivery (Scrum & Hybrid)
- Technology Roadmaps & Platform Modernization
- Risk, Dependency & Release Management
- Enterprise Platform & Product Delivery
- Change Management & User Adoption
- Business Analysis & Requirements Management
- Business Process Analysis & Improvement
- Stakeholder & Executive Engagement
- Data Quality, Governance & Validation
- Business–Technology Translation & Solution Delivery
- Cross-Functional Team Leadership
- Testing, UAT & Operational Readiness
Technical & Platform Expertise
Enterprise Platforms & Business Systems
- ServiceNow
- SAP – Data, Finance, Procurement & HR
- SAP SuccessFactors
- SAP Ariba
- SAP Concur
- Coupa
- UKG / UltiPro
- Salesforce
- EBX5
- OutSystems
- BluJay TMS
- Legacy Platforms
Cloud, Data, AI & Engineering
- Microsoft Azure (AZ-900 Certified)
- Azure Function Apps
- Azure SQL
- Azure Synapse Analytics
- Azure DevOps
- SQL / Microsoft SQL Server
- Informatica Cloud
- Power BI
- PostgreSQL / Supabase
- API Integration
- Data Integration
- Data Migration / Conversion
- Data Governance
- Cloud Migration / Modernization
- Microsoft AI Business Professional (Certified)
- Microsoft Copilot
- Claude AI
- Claude Code
Development, Data & Productivity Tools
- Visual Studio / VS Code
- Git / GitHub
- Jira / Confluence
- JavaScript / VBScript
- VBA
- Microsoft Access
- IBM DB2 / RPG ILE
- Teradata
- MicroStrategy
- Business Objects / Crystal Reports
- HTML
- ASP.NET
- JSON
- OOP
- CI/CD
- React / Node.js
- CSS
- Python / Postman / AWS / MongoDB
- Microsoft Office / Visio / Project
- Teams / OneDrive
- Zoom / FileZilla
- WordPress / Elementor / Google Drive
- HP ALM
- Fortran
Product, Business Analysis & Delivery
- Product Ownership / Product Owner Functions
- Backlog & Enhancement Management
- Roadmap / Application Planning
- Business Analysis
- Requirements Management / Elicitation
- Project Management / Delivery Coordination
- SDLC
- Agile / Scrum
- Kanban
- UAT
- Process Analysis / Continuous Improvement
- Release / Deployment Planning
- Implementation / Deployment
- BPMN 2.0
- Quality Assurance / Software Testing
- KPI Development & Performance Reporting
Application, Architecture & Service Management
- Enterprise Platform Ownership / Management
- Application Management
- Platform Governance
- Production Support
- Incident Management
- Problem Management
- Change Management
- Service Management
- Solution Design
- Product Architecture
- Enterprise Architecture Collaboration
- Systems Integration
Leadership & Enterprise Delivery
- Stakeholder Management
- Vendor / Partner Management
- Cross-Functional Leadership
- Global Enterprise Delivery
- Digital Transformation
- Technical Documentation
- Influence Without Authority
- Knowledge Transfer & Training
Selected Professional Experience
Senior Business Application Manager / Product Owner
BNP Paribas, Portugal
2024 - Present
- Own BNP Paribas' global HR salary and headcount consolidation platform for 180,000+ employees across 64 countries, managing the monthly data cycle from global submissions and validation through distribution to dozens of downstream Finance, HR, Risk, planning, and reporting systems.
- Govern time-critical month-end processing across hundreds of sites, coordinating submissions, corrections, sequential dependencies, final Global Report distribution, and resolution of issues affecting downstream reporting.
- Drive data-quality improvement through an Access-based validation solution with 12 exception reports that identify workforce-data errors, support remediation with source/payroll teams, and improve global headcount accuracy.
- Serve as designated ServiceNow SME/SPOC for ~25 Business Application Managers and 4 Tool Managers across Portugal and Belgium, providing process guidance, reporting, troubleshooting, knowledge transfer, and change/configuration coordination.
- Lead business-side ServiceNow onboarding for HR teams by translating requirements and coordinating development, testing, training, and rollout; create KPIs/dashboards, analyze anomalies, and present monthly performance reporting to HR leadership.
Product & Technical Delivery, MVP Development
Independent Consultant, Portugal
2023 - 2026
- Contribute to early product concept development, feasibility assessment, and delivery planning for a pre-launch social media platform, including scope definition, feature prioritization, and alignment on high-level technical approach.
- Leverage Claude Code, modern AI development tools, and full-stack implementation to accelerate MVP delivery, prototyping, product validation, and technical execution.
- Use prototyping and development work to inform prioritization and product decisions, validate architectural direction, and support iterative feature delivery.
- Work closely with the founder and engineering collaborators to align product intent with technical execution, shaping delivery trade-offs and implementation decisions.
Product Architect / Senior Business Analyst
McCain Foods, Canada
2008 - 2023
- Led enterprise digital transformation initiatives across McCain Foods' global SAP ERP modernization, Digital Agriculture platform, North American Payroll transformation, Global Procurement implementation, and Azure cloud modernization across Finance, HR, Procurement, Manufacturing, Supply Chain, Customer Service, and Sales.
- Served as Product Architect for enterprise web and mobile Digital Agriculture platforms, fulfilling Product Owner functions including backlog prioritization, stakeholder engagement, feature definition, and delivery of mission-critical capabilities supporting approximately $1.5 billion in annual raw material procurement.
- Led North American customer and pricing data migration for McCain's global SAP ERP transformation, designing repeatable Excel/VBA automation to consolidate, cleanse, standardize, validate, and convert complex customer master data from multiple legacy systems supporting deployment across 150 countries, 7 global regions, and 40 application landscapes.
- Led enterprise UAT, integration testing, and go-live support for UKG Payroll and Coupa Procurement implementations, coordinating business stakeholders, super users, vendors, and cross-functional delivery teams to drive successful user adoption and operational readiness.
- Provided project leadership across enterprise transformation initiatives by leading the onboarding of Infosys while partnering with Deloitte, KPMG, Cognizant, and cross-functional teams to resolve technical dependencies, coordinate enterprise delivery, and align implementation with business priorities.
- Modernized enterprise reporting and analytics through migration of legacy SQL Server data warehouses to Microsoft Azure SQL, Informatica Cloud, and Power BI, enabling self-service reporting while retiring unsupported infrastructure.
- Recognized by business and technology leaders as a trusted advisor for simplifying complex enterprise challenges, modernizing legacy platforms, and delivering practical business outcomes across global operations.
Education
University of New Brunswick, NB, Canada
Bachelor of Science (BSc)
Majoring in Applied Mathematics & Theoretical Physics
University of New Brunswick, NB, Canada
Bachelor of Education (BEd)
Majoring in Mathematics, Physics & General Science, Certified Teacher
Languages
English
Native / Fluent
French
Working Proficiency
Portuguese
Beginner